At Bliss by Shahana, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we’re here to help.

Returns:

• You have 30 days from the date of purchase to return any product.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• To initiate a return, please contact our customer service team at [insert contact email/phone number]. We will provide you with a return authorization and instructions on how to send your item back to us.

Refunds:

• Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges:

• If you need to exchange a product for the same item, please contact us at [insert contact email/phone number]. Exchanges are subject to product availability.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items:

• Certain items are non-returnable, including gift cards and final sale items.

Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us immediately at support@blissbyshahana.com so we can resolve the issue promptly.

For any further questions or concerns about our refund and return policy, please don’t hesitate to reach out to our customer service team. Your satisfaction is our utmost priority at Bliss by Shahana.